This Privacy Notice explains how the MAM Group ("we", "us", "our") handles your personal data.
Depending on your relationship with the MAM Group, you will find information about the type of data we collect and how we use it in the relevant section of this Privacy Notice. As a result, some sections of this Privacy Notice may not be relevant to you.
We may update this Privacy Notice if we are required to do so by law or in order to provide you with all the information you need.
The MAM Group (“MAM, “we”, “us” and “our”), is located in 17 countries and works together to provide you with our products and services. Hence, we may process your personal data within our group of companies when required in order to provide you with our products and services.
The main controller of your personal data collected through this website is:
MAM Babyartikel GmbH
Tel: +43 1 49 141-0
Fax: +43 1 49 141-404
Company registration number: FN 110465Z
Company registration court: HG Wien
Member of a chamber: WKÖ
VAT Reg.: ATU 142 43 503
Your orders placed in the United States of America will be processed and fulfilled through another company in our group, which will also act as business responsible for your personal data:
575 Lexington Avenue, 14th Floor
New York, NY 1002
|First and last name, title, company name, industry, phone, email, address, how did you hear about us, comments.||Respond to requests||Legitimate interest|
|Name, address, company name, telephone number, email address, time and date of registration, usage data, respective product or service.||Marketing communication, research and surveys||Legitimate interest and/or consent|
|IP address, browser, Operative System, device, log times||Tracking and retargeting for marketing purposes, As explained in the cookie banner.||Consent or legitimate interest|
|Date and time of visit, volume of data transmitted, access status, information about user web browser and operating system, referral link that indicates from which website user arrived, IP address (which is processed in such a way that it is not possible anymore to trace it back to user). The above-mentioned log data will only be evaluated anonymously.||Evaluation of how you use our online services for statistical purposes and in order to improve the quality of our platform||Consent or legitimate interest|
|Location and language preferences||Translate our website based on your preferences||Consent|
|IP address, browser, Operative System, device, log times.||Maintenance of the security of our website||Legitimate interest|
|Any data in possession of MAM requested by the authorities.||Comply with legal and regulatory requirements and requests.||Legitimate interest or legal obligation|
|Any data in possession of MAM necessary to exercise and defend legal claims.||Establish, exercise, and defend legal claims.||Legitimate interest|
|First name, last name, gender, date of birth, email address, house address, telephone contact details, IP address, pregnancy status, number of children.||Account creation for Club MAM and administration of users’ account. To fulfill and manage online orders, including verifying and processing payments, arranging for shipping, and providing customer service; to communicate with customers about their orders, provide updates and respond to inquiries; to comply with legal and regulatory requirements, including tax and accounting obligations; to detect and prevent fraud or other illegal activities.|
|Commercial information, such as history of products purchased, obtained, or considered, returns and exchanges, or other consuming tendencies.||To personalize the customer experience and improve our services, including through the use of inferences drawn from the information provided.||Consent or legitimate interest|
|Transaction information, such as billing and shipping address, as well as billing and payment information. Note that we do not process your debit and credit card information directly, since we use the services of payment providers to that end.||To fulfill and manage online orders, including verifying and processing payments.||Performance of the purchase|
|Inferences that we may draw from the information identified above to reflect the consumers’ preferences and behavior.||To personalize the customer experience and improve our services, including through the use of inferences drawn from the information provided.||Consent|
|User generated content such as reviews, ratings, comments, and photos uploaded by our users. In addition, we may collect and publish testimonials on our website.||To provide information and feedback to other users about the products sold on our online store. This helps potential customers make informed decisions about their purchases and can improve their overall shopping experience of the community. Additionally, it allows us to improve our products and services based on customer feedback.||Consent|