4.1 Website Usage Data
When you visit our website, the data collected from your use of the website is temporarily stored on our web server for statistical purposes to improve the quality of our website. This data set contains:
We will not process your usage data for a period longer than the duration of the session.
4.2 Storage of Your IP Address
Our website stores the IP address transmitted by your web browser for a period of seven (7) days, strictly for the purpose of identifying, restricting and eliminating attacks on our website.
4.3 Integration of other technical third-party content and functions
We use the technical functions and contents of third-party providers listed below to display our websites. When accessing our website, certain content will be downloaded from the third-party providers who provide these functions and content. The third-party provider will thereby be informed that you have accessed our site and will receive the usage data that is technically required for this purpose.
We embed this content based on our legitimate interest to make the site more appealing and informative (Art. 7, IX LGPD). In individual cases, we will ask for your consent via the cookie banner (Art. 7, I LGPD).
If you do not agree to the processing of your personal data by the integration of the above-mentioned third-party content, you can object to further processing when using our websites at any time. To do so, please deactivate the downloading of web fonts and scripts by using suitable extensions and add-ons, such as NoScript, in your browser.
4.4 MAM for consumers - MAM Baby Club
If you wish to join the MAM Baby Club, we will ask you to provide us with some personal information to register you in the club and where you will be able to enjoy a variety of benefits.
The MAM Club will provide you with
We kindly ask you to fill our registration form providing us with the following details:
In order to get to know you better and to personalize our services in the MAM Club and to offer you more interesting content in the MAM Baby Club (such as personalized product suggestion and coupons), we also ask you, on a voluntarily basis, to provide the following information:
In addition, we may process your data for these purposes:
We will additionally process your date and time of registration for documentation purposes.
You can change or delete your profile within your account at any time. Data will then be deleted from the system automatically immediately if there are no retention requirements and/or if the data is not required on an individual case basis (e.g. in the case of open claims).
4.5 MAM for Health Care Professionals - MAM Service 4 Professionals]
As a health care professional with access to the MAM Service 4 Professionals, you can enjoy a variety of benefits within our access restricted areas.
If you wish to join the MAM Service 4 Professionals as a Health Care Professional, please register. You can select to register or log-in (i) via the MAM Login or (ii) the DocCheck Login. Please review the information below for further details.
You will be able to use our services targeted to health care professionals once you register. We will provide you with:
You can change or delete your profile within your account at any time. Data will then be deleted from the system automatically if there are no retention requirements and/or if the data is not required on an individual case basis (e.g. in the case of open claims).
(i) MAM Login for Health Care Professionals
Please provide the following information:
MAM is offering this specific section only for HCPs due to its enhanced knowledge basis and services are targeted towards HCPs.
In order to get to know you better and to offer you more interesting content in the Service4Professionals (such as personalized product suggestions and coupons), we also ask you, on a voluntary basis to provide the following information:
We will additionally process your date and time of registration for documentation purposes.
(ii) DocCheck Registration
We have embedded DocCheck script to facilitate your registration and login as a single-sign on. The script has been developed by DocCheck Community GmbH. If you select this registration method, a separate tab will open and you will be required to either log-in to DocCheck or to create a DocCheck account. We do not have any responsibility on how personal data is processed by Doc Check. If you use the single-sign on, DocCheck will receive information relating to your use of our access-restricted MAM Service 4 Professionals area.
We embed the script based on our legitimate interest to make your registration and log-in simpler and to provide you with a single-sign on method (Art. 7, IX LGPD). If you register on DocCheck, you will provide your consent to DocCheck Community GmbH. Please note that, if you withdraw your consent to the processing of your personal data by DocCheck, you will not be able to use the DocCheck login on our MAM website.
4.6 Products & On-line Shop
Consumers, customers and health care professionals can purchase our products in our online shop. If you wish to use our online shop, you will be requested to register and create an account. We will process your name, address, email and billing and shipping information in order to process and deliver your orders.
We have concluded appropriate data privacy agreements, ensuring that appropriate technical and security measures are in place to guarantee the safety of your information.
4.7 Payment Collect
If you use our Payment Collect services, we will collect your order data, invoice amount, invoice due dates and description of the article in order to verify that we have received your payment from one of the payment providers. Depending on the selection of your payment method, you will be redirected to a different platform where the payment collect takes place. The amount of personal information relating to your payment data that is collected is different for each of the payment providers. If you wish to receive more information about the categories of personal information collected and the operation in general, please visit the corresponding privacy policies of the providers. The method of payment and the transfer of data to one of the payment providers will be voluntarily selected by you.
4.8 Electronic Communications
We offer several different ways to keep you updated on our news, offers and other commercial or business information:
If you have granted your consent, we may receive your subscription to our newsletters from our partners or affiliates. You can also send us a request via the contact methods provided here, to object to the processing.
Please note that in case of an ongoing contractual relationship, we will continue to store your email address to deliver our goods and services and in case you send us a query, which we will answer by email.
4.9 Data Transfers
We use a variety of service providers who support us in organizing our online shop and associated delivery services, we also receive technical support from agencies and information security specialists to make sure that your personal information is safely processed. We only transfer personal information if appropriate written contracts have been concluded and if we are able to guarantee an appropriate level of privacy.
Cookies are small text files that are placed on your computer or mobile device by webpages that you visit. They are widely used in order to make our websites work efficiently, as well as to provide information to the owners of the site. Cookies are useful because they allow a website to recognize your device, letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience.
Strictly necessary cookies and similar technologies
Strictly necessary cookies are essential to provide you with the services that you request within our webpage. These include technical resources to ensure that the page is loaded quickly and that you are able to view our page on different devices. We may also use strictly necessary cookies to comply with our obligations. Those cookies store different categories of personal information which depend on the scope, purpose and retention period of the cookie or similar technology. The information may contain your shortened IP address, information about your behaviour on our webpage, referral information which explains how you accessed our webpage or other details such as information relating to the device you use.
Functional Cookies and similar technologies
We use functional cookies in order to provide you with extended functionalities and to facilitate your navigation. Certain settings are saved as your preferences so that you do not have to enter them again. For example, we save your language setting for this purpose.
Analytical Cookies and similar technologies
We use analytical cookies to create statistics and to update the design of our webpage. For this purpose, user profiles and permanent cookies are stored on your device. In addition, it is possible that we access recognition features for your browser or device (e.g. a browser fingerprint or your unabridged IP address). In this way we are able to recognise returning visitors and count them as such.
Tracking technologies for advertising purposes
We use cross-device tracking technologies to display targeted advertising on other webpages based on your visit to our webpages and to help us determine how effective our advertising efforts have been. When you visit our webpages, it is possible that the service providers may call up recognition features for your browser or device (e.g. a browser fingerprint), evaluate your IP address, save or review recognition features on your device (e.g. cookies) or gain access to individual tracking pixels. The individual features can be used by service providers to recognize your device on other Internet sites. We may request the relevant service providers to display advertisements based on the pages visited on our webpage.
You can change and manage your cookie choice HERE or via your web browser’s settings.
The controller for your personal data is the MAM entity that has entered into a contract with your company or with the company you represent. We only collect personal data which are necessary for the performance of a contract or that are necessary for the purpose of fulfilling a legitimate interest of MAM. This purpose comprises also customer care related to your relationship with us. We will delete the data that are necessary for the performance of a contract within 12 months after termination/fulfilment of the contract. Please be aware that the data will not be deleted until any outstanding invoices are paid. Should there be any legal retention requirements, the affected data will be archived for the prescribed period.